The Problem with Digitalisation

Are you enlisting the help of your customers enough? 🤔

Listen to our Product Manager, Thom Shackleford explain how you need to be talking to your tenants more about what they need from digitalisation.

Rushing channel shift, with no customer input, will only result in a poor tenant experience, creating a lack of trust.

Watch our video to hear how you can show your customers you care by including them in the development from the outset. 🤝

#SelfService #Digital #DigitalTransformation #Housing24 #HousingEvent