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Housing Hive: Reimagining the Lettings Process with Plymouth Community Homes

We catch up with Plymouth Community Homes to hear all about how they’ve reimagined their lettings process with digital at the forefront. Multiple manual touch points and a long-winded process for the applicant meant their previous set up simply wasn’t working, especially during a pandemic! Find out how Prodo worked with them to shift the process online and build a custom lettings portal solution that integrates with key systems and streamlines the end-to-end user journey.
Key timestamps:
1-10 mins: Intros & welcomes
10-20 mins: Demo of PCH Lettings Portal
20-25 mins: Key features; implementing two-way communication
25-30 mins: PCH customer explainer video
30-35 mins: Impact and customer feedback
35-45 mins: Live Q&A

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